Our client, a well-established business in the cereals and grains sector, is seeking a Shop Attendant / Merchandiser to support daily retail operations, drive sales, and deliver excellent customer service within their cereals shop.
Ideal Candidate
Customer-focused, detail-oriented, and experienced in retail merchandising—preferably within FMCG or food retail environments.
Key Responsibilities
- Attend to customers professionally and handle sales transactions accurately
- Weigh, package, label, and display cereals and related products
- Maintain high standards of cleanliness, hygiene, and food safety
- Manage basic stock control; monitor levels and report shortages
- Handle cash, mobile money, and POS transactions responsibly
- Ensure proper product arrangement, shelf organization, and visual merchandising
- Support product promotions and in-store visibility initiatives
- Coordinate with fellow shop attendants and supervisors
- Track and report daily sales performance and stock movement
- Assist in achieving daily and monthly sales targets
Minimum Qualifications & Requirements
- Minimum KCSE certificate
- Prior experience in a retail shop, cereals shop, FMCG outlet, or as a merchandiser (preferred)
- Basic numeracy skills and strong customer service orientation
- Honest, reliable, well-groomed, with good interpersonal skills
- Ability to work flexible hours, including weekends
- Physically fit and comfortable standing for extended periods
Compensation & Benefits
- Gross Salary: KES 25,000 per month
- Performance-Based Incentives: Daily and monthly sales commissions
- Opportunity to work in a growing FMCG retail business